USMD Hospital at Arlington boasts a patient satisfaction rating that puts it in the top 5% of hospitals in the nation, based on surveys submitted to Press Ganey. Many of our patients provide feedback regarding their experiences at our facility and every review is taken into consideration. We invite you to browse below and learn what it is like to be a patient at our Arlington, TX hospital.
"I was hesitant on coming to this hospital. I had an emergency at work and had to get to the nearest ER. So I’m here & waiting to register, I’m reading all the negative reviews. I could barely walk & was about to walk right on out. The person who was registering at the time started to yell and fuss with the patient register. Immediately I was like oh lord the reviews are right. Barely can walk I was about to hop my tail outta there BUT IM SO GLAD I STAYED!!!! From the time I was asked my name and why I’m there til getting back to my car was a GREAT experience. The patient register was awesome very kind and polite she helped me into a wheelchair gathered my belongings and pushed me to wait. I waited for no more than 5 minutes The nurse who came to get me she was good we had a nice conversation she took my vitals and told me what would be happening and gave me the name of the doctor who would be seeing me. I waited no more than 20 minutes for the doctor , he was just the same very polite I felt cared for. Dr Givins was his name VERY HANDSOME might I add . Anywho he ordered X-rays . The X-ray technician great I was interested in the career of a X-ray tech she gave me the ins and outs and where to further my education to become one. Then an ANGEL WALKED IN BY THE NAME OF NURSE LAURIE D. Oh she put the icing and whipped cream onto my experience she was AMAZING. She wrapped my leg , went over my after care instructions, she made me laugh non stop. She has positive energy. Her aurora around her is so bright when she walked into my room I could feel that she was a good person and boy was that feeling right. She was so sweet best NURSE IVE EVER HAD CARE FOR ME!!! She even wheeled me to discharge waited with me for my paperwork and get this Wheeled me to my car and helped me inside . I was greatly appreciative of her care. So all in all my FIRST EXPERIENCE WITH THIS HOSPITAL EMERGENCY ROOM WAS GREAT.!!!! Thank you TEAM for caring so well for me."
"I accompanied my 76 year old mother for a bladder biopsy. USMD is very professional, organized and competent from registration to getting back in the car. The doctors and nurses involved in my mother's surgery were caring and skilled; they discussed the procedure thoroughly and answered every question. We would not hesitate to come back, and have already referred friends and family to USMD."
USMD Hospital at Arlington is a joint venture with Texas Health Resources and meets the definition under federal law of a physician-owned hospital. Doctors on the medical staff practice independently and are not employees or agents of the hospital. A list of physician owners is available upon request.