USMD Hospital at Arlington boasts a patient satisfaction rating that puts it in the top 5% of hospitals in the nation, based on surveys submitted to Press Ganey. Many of our patients provide feedback regarding their experiences at our facility and every review is taken into consideration. We invite you to browse below and learn what it is like to be a patient at our Arlington, TX hospital.
"I had a hysterectomy a week ago and had the most amazing experience! Everyone was so attentive to my needs from the minute I was walked to my preop room. Even though my surgery was delayed by 3 hours, I had a very positive experience. Dr. López, my doctor, and Dr. Borris, my anesthesiologist, took the time to get to know me and were genuinely invested in my well being patiently answering all my questions and ensuring I was as comfortable and at ease as possible. My postop experience was just as positive. I spent one nIght in the hospital without experiencing any complications and the hospital staff regularly made sure my needs were met. Highly recommend!"
"Dr. Gottlieb The Best Doctor Hands Down! I’ve gone through a lot of medical issues for nearly 2 years with more to go. The day I came into his office he brought me back to keep fighting! Dr. Gottlieb isn’t like the others, he is caring, actually listens to you, and you ask other surgeons which I’ve seen, his name is always brought up as the best! He sat next to me an explained everything to me about my surgeries which was 100% success. He always goes the extra mile on everything for you and I’m grateful and thankful for Dr. Gottlieb, I’m still here fighting, surviving and a lot of it’s because of him."
"I was hesitant on coming to this hospital. I had an emergency at work and had to get to the nearest ER. So I’m here & waiting to register, I’m reading all the negative reviews. I could barely walk & was about to walk right on out. The person who was registering at the time started to yell and fuss with the patient register. Immediately I was like oh lord the reviews are right. Barely can walk I was about to hop my tail outta there BUT IM SO GLAD I STAYED!!!! From the time I was asked my name and why I’m there til getting back to my car was a GREAT experience. The patient register was awesome very kind and polite she helped me into a wheelchair gathered my belongings and pushed me to wait. I waited for no more than 5 minutes The nurse who came to get me she was good we had a nice conversation she took my vitals and told me what would be happening and gave me the name of the doctor who would be seeing me. I waited no more than 20 minutes for the doctor , he was just the same very polite I felt cared for. Dr Givins was his name VERY HANDSOME might I add . Anywho he ordered X-rays . The X-ray technician great I was interested in the career of a X-ray tech she gave me the ins and outs and where to further my education to become one. Then an ANGEL WALKED IN BY THE NAME OF NURSE LAURIE D. Oh she put the icing and whipped cream onto my experience she was AMAZING. She wrapped my leg , went over my after care instructions, she made me laugh non stop. She has positive energy. Her aurora around her is so bright when she walked into my room I could feel that she was a good person and boy was that feeling right. She was so sweet best NURSE IVE EVER HAD CARE FOR ME!!! She even wheeled me to discharge waited with me for my paperwork and get this Wheeled me to my car and helped me inside . I was greatly appreciative of her care. So all in all my FIRST EXPERIENCE WITH THIS HOSPITAL EMERGENCY ROOM WAS GREAT.!!!! Thank you TEAM for caring so well for me."
"I arrived on a thursday around noon for accidental medication overdose. I had been in pain for almost a week with this problem. Lucky for me the patients were scarce the doctors were available so all most immediately after ck in i was brought to a room for examination,drawing blood and mapping out a procedure. Since i didnt have blood in my stool i was given medication and a saline bag and told to rest for about a hour. I was taken care of professionaly and i was out of there in 2.5 hours and feeling much better! My only advice is try to get there early in the morning during the week."
"I had a robotic prostatectomy last week at USMD and the service was 5 star all the way from check-in to check-out. Dr. Justin Lee was my surgeon and he explained everything to me preop and postop. The recovery room nurse, Bernice, was compassionate and as professional as one could expect. She made sure that I was comfortable in the recovery room. Up on the floor the nurses and staff were exceptional. They explained everything that I would encounter over my stay and always made sure that I was never uncomfortable. The room was clean and bright and the entire staff was never obtrusive which can easily occur in a hospital. Overall, I would rate my experience 5 star. If you need a urologic procedure USMD Arlington is the place to have it done. They have more experience then any other facility in the DFW area."
"I accompanied my 76 year old mother for a bladder biopsy. USMD is very professional, organized and competent from registration to getting back in the car. The doctors and nurses involved in my mother's surgery were caring and skilled; they discussed the procedure thoroughly and answered every question. We would not hesitate to come back, and have already referred friends and family to USMD."
"Went in through the E.R. Only waited 30 minutes and then they started really taking care of me right away. There was a one day delay for surgery because a couple of more serious patients were ahead of me. But I came out minus a gallbladder and feeling as if the care staff really did care."
"FABULOUS! I love this facility. I have had every procedure as an adult here at USMD Arlington. Everyone I have contact with is kind and caring. Kelly my day-surgery nurse today was super awesome! I usually have a terrible time getting the iv's in, but Kelly did not keep sticking and failing. She decided after the first unsuccessful attempt to wrap my arms in warm blankets and voila' 2nd try slight discomfort and complete success! Now that is what I call care. Thanks so much Kelly, USMD, all the care-givers, and Dr. Toker you are the best!"
"As good of service as you could want. The nurses and administration were friendly and professional and the doctors took more than enough time to do a presurgery visit and post followup. Can't see where there could be any complaints with this facility or its people. Thanks for looking after me so well today."
USMD Hospital at Arlington is a joint venture with Texas Health Resources and meets the definition under federal law of a physician-owned hospital. Doctors on the medical staff practice independently and are not employees or agents of the hospital. A list of physician owners is available upon request.