Patient Reviews
Read Our Patient Reviews
USMD Hospital at Arlington boasts a patient satisfaction rating that puts it in the top 5% of hospitals in the nation, based on surveys submitted to Press Ganey. Many of our patients provide feedback regarding their experiences at our facility and every review is taken into consideration. We invite you to browse below and learn what it is like to be a patient at our Arlington, TX hospital.
Reviews for USMD Hospital at Arlington
"Had surgery and had to stay overnight the entire staff have been amazing my 2 nurses so far have been amazing Connie and jasmine I would give them more stars if that was possible and the techs are amazing as soon as I hit the call button they are in the room right away"
"I am so blessed to have found this Hospital ! my blood pressure was over 200 and they took such good Care of me, kept me 5 hours until I was stabled. Starting from their Security guard , Front desk, Nurses student RN and the Best woman Doctor anyone would love to have ! This is my Hospital from now on. Am very GREATFUL ! ... ........................ .............. ..."
"I had a procedure this morning and was at the hospital just under 6 hours and the moment I walked in to registration to the moment I was wheeled out to go home, every single person was kind, caring, warm and welcoming. I had no idea what to expect, but I appreciate all the kindness and care I received. Thank you to all of the doctors, nurses and entire staff. ❤️"
"Thank you to all the nurses who took care of my mom and took her pain seriously. Hopefully we won’t need to come back but if we do, we’ll come here."
"Husband had prostate surgery here. All the staff and doctors were professional and patiently answered all our questions. Dr. Adam Hollander is a fantastic urologist and I would recommend him to anyone."
"Husband had prostate surgery here. All the staff and doctors were professional and patiently answered all our questions. Dr. Adam Hollander is a fantastic urologist and I would recommend him to anyone."
"Husband had prostate surgery here. All the staff and doctors were professional and patiently answered all our questions. Dr. Adam Hollander is a fantastic urologist and I would recommend him to anyone."
"Love did after visit again in the month of December for my heart"
"The staff and Dr Wright treated me with compassion and care."
"My husband went in for surgery on a Monday, long story short he was in for 6 days. From check in to being released it was one, if not the best hospital experiences to date. The doctors, especially his surgeon, Dr Dwyer, were all amazing, the nurses, support staff, everyone we came in contact with were exceptional. If we ever, God forbid, have need of another hospital it will definitely be this one!"
"I went to ER last Fri 16th was hurting and had fever. I had to be admitted I was so sad I didnt want to stay but i had to.. So I was put in room 207.. When I tell you EVERY staff that stepped in my room was so caring.. The nurses, techs, aids, housekeeping, docs.. And Derrick the person that gave my breathing treatments he was like family. Thank you Everyone from Anita"
"My wife was taken to USMD by a family member because she was coughing up blood. We were thinking the worst however after a lot of test we found that it wasn't serious thank goodness. I want to say that every one of the staff that took care of my wife was very professional, attentive, kind and caring to her and myself. While waiting during her test I googled USMD and was shocked to see all the negative reviews. Our experience was a very positive one even the humor of the nurse chasing down a cricket that was in the ER when caught she released it outside."
"Wonderful care at this hospital. I had surgery and the care is unique. I have no complaints from any person who works there. I recommend it one hundred percent."
"I just had kidney stone surgery and I gotta say, the care I received was fabulous! From Ben for my pre op appointment to Ashley, angelica and Nelson prepping me for surgery and recovery the staff was stellar!!!!"
"June 2024, everyone was great! Friendly, helpful, professional. The reviews shared me, but, all was fine!!!"
"modern clean efficient carring staff but with an odd vibe"
"modern clean efficient carrying staff but with an odd vibe 🤔be prepared to bring your own medicine if you have to stay overnight"
"modern clean efficient carrying staff but with an odd vibe 🤔be prepared to bring your own medicine"
"I came twice in a week and had an amazing experience both times! Heather RN was phenomenal and made me feel so cared for. Thank you!!"
"seven months ago, my daughter had surgery here at this hospital. Everyone was extremely nice to her. It’s a smaller hospital, but she was treated very good."
"Excellent attention"
"Phones were answered right away. I waited less than 5 minutes for the Dr. All staff was very helpful and polite."
"This was my 1st time at this hospital, & my overall experience was amazing. The Dr, Nurses, & the tech that did my cat scan were friendly, professional, & prompt."
"modern clean efficient carrying staff but with an odd vibe 🤔"
"modern the staff showed genuine concern for my husband during his stay for prostate surgery"
"modern clean a little small but comfortable the staff are friendly and professional they show a real concern for their patients!"
"Had a scheduled surgery at this location and everything went, staff were all friendly, polite and respectful."
"I love them they have made me always feel at home and comfortable I drive 25 mins to this hospital. They are quick and they actually listen to you."
"Been here twice and have been shown nothing but kindness and smiles. All the doctors and nurses listen to what I have to say!"
"I wish I could give 10 stars, since 5 is the max that’ll have to suffice. Went in with my daughter in excruciating pain, Ada sprang into action in a timely fashion to ensure she received the help she needed. Ada’s compassion is unmatched! The staff was wonderful, they took great care of her, every step of the treatment plan was explained to me…they also made sure that I not only understood but also approved. Thanks ladies for such wonderful service. Michelle, Ada, & Mrs Damuth you ladies rock!"
"Have a friend go in for gall bladder surgery The staff and Dr's were very friendly and even the housekeepers. Place is very clean. I will use this place if needed"
"I love the care I'm getting here... everyone has been friendly and supportive of my condition and concern about my situation....I recommend this hospital..."
"Went in today for an allergic reaction - I’ve never had one before and I was terrified. The staff was quick, kind, informative, gentle, and worked efficiently as a team. The communication between staff was impeccable and the practitioner Dr. Petrosian was so kind and informative to the nurses and to me. In his first questions, he asked if I was on birth control and when. After going through an unnecessary surgery because a female doctor did not consider possible female-related issue, I felt SO understood and secure that Dr. Partisan knew how to navigate emergency cases with little to no helpful information (I had none) with ease. My intake nurse was so impressive and patient while she gathered my information and blood sample (I wasn’t thinking straight); the nurse who administered the EKG was incredibly professional (casually making conversation while putting nodes on my chest, I mean it for sure could have been weird); Ashley, the nurse who promptly administered my medication and checked on me to see it had cleared the inflammation in my face and discharged me within 10 mins of that. I’ve never had an ER visit that was so smooth. They got what I needed done and sent me home feeling much more secure with my health. From the timeline of my text time stamps, I arrived through the front door and already knew my treatment plan within 21 mins, 20 mins after that I had already ruled out the possibility of a blood clot in my lung with blood work, and a chest X-ray, received medicine and a UKG to double check my heart, and was out the door in about 41 mins. The amount of teamwork and efficiency at this hospital, along with great attitudes that will change the world: is a treasure that should be recognized. Thank you all for your care today! I will definitely be returning here to be seen by a primary care provider."
"Clean environment. Friendly staff."
"Great! This is where I go to my OBGYN appointments. NP Margaret Alloy is so caring and she explained in detail my condition. The front staff is nice, specially the lady at the checkout. The nurse and the one that did my sonogram were really kind. I didn’t have to wait long, you go in fast but inside they take the time to do things right. I was scared to be attended by a NP but Margaret is well studied and thanks to her I’m opened to it. I truly recommend it 👏🏼"
"ER staff and doctors were wonderful in a crisis."
"Had to take my husband to the ER. We’ve lived in this area a while and have been to several different hospitals over the years, and this was by far the absolute best. Quick triage. Saw a doctor promptly. She was very knowledgeable as was her nurse. Everyone was incredibly friendly and took their time with us and made sure our questions were answered. We felt confident in their diagnosis and method of treatment. Won’t go to another hospital but this one."
"Had to take my husband to the ER. We've lived in this area a while and have been to several different hospitals over the years, and this was by far the absolute best. Quick triage. Saw a doctor promptly. She was very knowledgeable as was her nurse. Everyone was incredibly friendly and took their time with us and made sure our questions were answered. We felt confident in their diagnosis and method of treatment. Won't go to another hospital but this one."
"Unknown Seizure attack at Bank n with Dr knowledge I was having a minor stroke on left side of head with heart palpitations. Service was excellent with entire staff n was released after 5 days n currently on meds n I am in constant contact with DDr Amin withmy outpatient care..thank you so much to the staff for making my visit so comfortable comfortafood was the bestble n"
"I was in this hospital a few days ago and had a wonderful experience. I am shocked at all these poor reviews. Everyone was so knowledgeable, caring and exceptionally professional. The hospital is clearly designed with the patients in mind. It has a open air feel to it. Not crowded small spaces like hospitals I have been to in the past. The waiting room was huge with comfortable seating and easy access to the cafeteria. The food there was excellent. I think the reason it has a low rating is that the people satisfied with their visit don’t think about writing a review. I think it would be a good idea for them to suggest that customers give them a review on goggle so that they can get a more accurate review. I nearly refused to use this hospital because of all the negative reviews."
"I flew in from NC to be with my daughter for her gallbladder surgery. From the time we walked into the hospital to the time they released my daughter to go home, we were treated with the very best care. Everyone was very friendly, helpful and attentive. The doctors, nurses, & hospital staff all took excellent care of my daughter. The surgeries were explained in detail beforehand and updates were given promptly. I could not have asked for any better service and I highly recommend USMD. Thanks to everyone who attended to my daughter and I today. (And the cafeteria food is delicious!) Sheila White, Salisbury, NC"
"I was there for around a week. Everyone was great in my care. I would go here before I would go to Arlington Memorial or Medical City."
"Great Doctor and awesome staff, a place you can trust"
"The front desk is great and super professional! Very pleasant staff and informative. I recommend this place."
"My first time visiting and I was treated like family. Dr. Summer Damuth was the best. I went in for back pain and she got right to business taking care of me and getting to the root of my problem at hand. My Tech Zina Tezeno was amazing as well she ensured I had everything I needed to feel comfortable. Registered Nurses Gabrielle "Gabby" Steele and Ada Jones made sure what Dr. Summer Damuth ordered I got right away for pain. I was a little on the scared side after reading the reviews but the experience I had was above amazing. I definitely would recommend others. I was checked in at 5am and out by 7am. It was extremely excellent customer service I received in a very long time."
"Went to ER here on Friday evening. I was very satisfied with the care I received. I was misdiagnosed with a previous doctor, so glad I was able to get help here!"
"Went to ER here on Friday evening. I was very satisfied with the care I received. I was misdiagnosed with a previous doctor, so glad I was able to get help here!"
"Dr. Lopez and Shannon the ultrasound tech were amazing! This was my first ever ultrasound and Shannon called the day before to let me know what I needed to do and she took tons of pictures and even gave us duplicates! Dr. Lopez was super helpful and answered both questions that I had and even ones I hadn't thought of. She gave us tons of super helpful information to look over for the future. Cannot recommend this place enough!"
"The front desk is great and super professional! Very pleasant staff and informative. I recommend this place."
"I had a hysterectomy a week ago and had the most amazing experience! Everyone was so attentive to my needs from the minute I was walked to my preop room. Even though my surgery was delayed by 3 hours, I had a very positive experience. Dr. López, my doctor, and Dr. Borris, my anesthesiologist, took the time to get to know me and were genuinely invested in my well being patiently answering all my questions and ensuring I was as comfortable and at ease as possible. My postop experience was just as positive. I spent one nIght in the hospital without experiencing any complications and the hospital staff regularly made sure my needs were met. Highly recommend!"
"Dr. Gottlieb The Best Doctor Hands Down! I’ve gone through a lot of medical issues for nearly 2 years with more to go. The day I came into his office he brought me back to keep fighting! Dr. Gottlieb isn’t like the others, he is caring, actually listens to you, and you ask other surgeons which I’ve seen, his name is always brought up as the best! He sat next to me an explained everything to me about my surgeries which was 100% success. He always goes the extra mile on everything for you and I’m grateful and thankful for Dr. Gottlieb, I’m still here fighting, surviving and a lot of it’s because of him."
"I was hesitant on coming to this hospital. I had an emergency at work and had to get to the nearest ER. So I’m here & waiting to register, I’m reading all the negative reviews. I could barely walk & was about to walk right on out. The person who was registering at the time started to yell and fuss with the patient register. Immediately I was like oh lord the reviews are right. Barely can walk I was about to hop my tail outta there BUT IM SO GLAD I STAYED!!!! From the time I was asked my name and why I’m there til getting back to my car was a GREAT experience. The patient register was awesome very kind and polite she helped me into a wheelchair gathered my belongings and pushed me to wait. I waited for no more than 5 minutes The nurse who came to get me she was good we had a nice conversation she took my vitals and told me what would be happening and gave me the name of the doctor who would be seeing me. I waited no more than 20 minutes for the doctor , he was just the same very polite I felt cared for. Dr Givins was his name VERY HANDSOME might I add . Anywho he ordered X-rays . The X-ray technician great I was interested in the career of a X-ray tech she gave me the ins and outs and where to further my education to become one. Then an ANGEL WALKED IN BY THE NAME OF NURSE LAURIE D. Oh she put the icing and whipped cream onto my experience she was AMAZING. She wrapped my leg , went over my after care instructions, she made me laugh non stop. She has positive energy. Her aurora around her is so bright when she walked into my room I could feel that she was a good person and boy was that feeling right. She was so sweet best NURSE IVE EVER HAD CARE FOR ME!!! She even wheeled me to discharge waited with me for my paperwork and get this Wheeled me to my car and helped me inside . I was greatly appreciative of her care. So all in all my FIRST EXPERIENCE WITH THIS HOSPITAL EMERGENCY ROOM WAS GREAT.!!!! Thank you TEAM for caring so well for me."
"I love coming here. I don’t know who’s in charge of training the staff, but they are sooooo nice!"
"Nice"
"Dr McCurdy and nurse Katherine A. From day surgery took excellent care of my mother! Thank you for making her feel better."
"Everyone real nice. Service quick no long waiting. Nurse nice and friendly. Dr. Rachel Davis great. Made feel comfort with exam and questions."
"Previously I was a patient of Dr. Finke. I am now a patient of Dr. Lopez. Their office is very professional and clean. I have also seen the NP and she was great. Most of all, this office is extremely efficient, which in my opinion, is the best part. I like to get in and get out."
"Nurse Frances is amazing. Patient , kind , empathetic , Professional. And The Dr did an awesome job ."
"I arrived on a thursday around noon for accidental medication overdose. I had been in pain for almost a week with this problem. Lucky for me the patients were scarce the doctors were available so all most immediately after ck in i was brought to a room for examination,drawing blood and mapping out a procedure. Since i didnt have blood in my stool i was given medication and a saline bag and told to rest for about a hour. I was taken care of professionaly and i was out of there in 2.5 hours and feeling much better! My only advice is try to get there early in the morning during the week."
"I have been using the Dr' s here for a long time. I had a procedure done today and the care I recieved was great. The nurses were extremely attentive and nice."
"Nurse Frances is amazing. Patient , kind , empathetic , Professional. And The Dr did an awesome job ."
"I like the service I receive from this hospital. Very friendly and professional."
"Actually a good hospital, they did everything in their power to help me was very honest and kind, wait was a tad bit long but it was worth the treatment not sure of the doctor's and nurse's name but I went in on September 1st and was seen by the night crew, I felt better soon as I walked out."
"I have been using the Dr' s here for a long time. I had a procedure done today and the care I recieved was great. The nurses were extremely attentive and nice. If I could do more than 5 stars I would. I highly recommend this hospital. Thank you USMD for caring."
"Previously I was a patient of Dr. Finke. I am now a patient of Dr. Lopez. Their office is very professional and clean. I have also seen the NP and she was great. Most of all, this office is extremely efficient, which in my opinion, is the best part. I like to get in and get out."
"I've had surgery here and visit my primary care and OBGYN here. The facility is always clean and safe! Everyone we encountered during my surgery and recovery were fantastic, friendly, and reassuring. Parking is plentiful but be aware that in the early morning, the only door that is open is the emergency entrance."
"Everyone here was amazing the care I received is unparalleled to any other hospital service. All of my nurses over a 7 day stay were caring patient graceful caring in whey way. My physicians were caring took time to explains all matters and procedures to me. The transition home was easy and stress free"
"I don't understand the bad reviews or the low review on this hospital. Everytime I come to this hospital I get excellent care. I've never have to wait and they took care of me quickly everytime. The staff, nurses, and doctors are great!! I just recently had surgery and I just can't say enough how great they were especially Dr Tang, Christy/nurse, Jane/Nurse, and all the other staff that took care of me. If I could give them more than 5 stars I would... Peace✌"
"Wow these reviews are horrible. My experience here was okay but all these bad reviews makes one wonder....."
"Made me feel better"
"I like the service I receive from this hospital. Very friendly and professional."
"Friendly caring staff that takes care of your family...like their own family."
"The nurse and doctor provided my son with quick medical care. They were very mindful of his age and did everything to help him feel comfortable with the procedure. They made the emergency less stressful."
"Excellent service and care"
"Had 3 pregnancies and no babies , but I really appreciate the sympathy and the hard work of the doctors. I regret having so much anger and not giving the credit like I should have. Somethings are really unpreventable no matter what and that is no one’s fault."
"Dr. Babaloa is an excellent doctor who has helped me considerably with problems I have had with incontinence. His bed side manner is excellent and his professional behavior is much appreciated. I can not say I am cured but Dr. Babalola continues to try different procedures to see if he can help."
"My second surgery here and staff were great, from the Surgery Center, Recovery Area, and my room staff. All were top notch."
"Ty soooo much to dr. Gibbons. I had already gone to a different hospital twice and got no help. It just kept getting worse. Now its been 2 days and my eyes have almost cleared up. I thought i was going to go blind for a couple days. SHOUT OUT TO DR. GIBBONS"
"I don't understand the bad reviews or the low review on this hospital. Everytime I come to this hospital I get excellent care. I've never have to wait and they took care of me quickly everytime. The staff, nurses, and doctors are great!! I just recently had surgery and I just can't say enough how great they were especially Dr Tang, Christy/nurse, Jane/Nurse, and all the other staff that took care of me. If I could give them more than 5 stars I would... Peace✌"
"All the staff is kind, caring, professional and compassionate, from the person who checks you in to the nurses, Drs, techs and everyone in the Radiology department. I HATE having to go to the hospital, but I would choose USMD over the bigger hospitals any day."
"Wow these reviews are horrible. My experience here was okay but all these bad reviews makes one wonder....."
"the nurses and doctor were great. my first time here."
"I came to this hospital actually to go to the gynecologist. One side of this place is a regular hospital and the other side is a bunch of doctors offices. The hospital was nice and clean and looked very new. There was ample parking all around. When I went inside they took my temp at the door as a safety precaution which I thought was very smart of them with this whole covid-19 going on. At the door the woman told me just where I had to go and everyone was super friendly and courteous. I would definitely come back if i had to get something done here."
"All the nurses and techs on the second floor are amazing and sweet. They toke care of me and help me get back on my feet but let's not forget about 👉Dr.Yoon👈 a man with the heart of gold i appreciate you help getting me back on track👍"
"All the nurses and techs on the second floor are amazing and sweet. They toke care of me and help me get back on my feet but let's not forget about 👉Dr.Yoon👈 a man with the heart of gold i appreciate you help getting me back on track👍"
"the nurses and doctor were great. my first time here."
"I don't know why this medical facility is rated so low. I saw nothing but friendly and professional people during my brief stay in this hospital. If I had to go back here in the future, I would have no hesitation. Thanks to all for taking good care of me."
"the nurses and doctor were great. my first time here."
"the nurses and doctor were great. my first time here."
"I don't know why this medical facility is rated so low. I saw nothing but friendly and professional people during my brief stay in this hospital. If I had to go back here in the future, I would have no hesitation. Thanks to all for taking good care of me."
"All the nurses and techs on the second floor are amazing and sweet. They toke care of me and help me get back on my feet but let's not forget about 👉Dr.Yoon👈 a man with the heart of gold i appreciate you help getting me back on track👍"
"Fast and friendly. Broken finger was treated very fast and everything turned out great."
"Great doctors and service all around!"
"It is all about the money and money is in surgery."
"I went here because I had a kidney stone...I was in an immense amount of pain and went into the Emergency room, it took me about 25 minutes to get in which was not bad compared to previous hospital visits at other places. Let me tell you, the guy at the front was SO GOOD at his job! He typed so fast and checked me in within 2 minutes. Next, the nurses were super friendly and great at calming me down. I ended up having to stay for 3 days due to an infection, and all of the caring nurses, pct's, and the doctors were so friendly to me and helped me through everything. Just to put out a few names, Brenda the RN was amazing, Jason the PCT was amazing, and Dr. Chuang and Dr. Desai are very nice and have a great bedside manor. They answered all of my questions and I have to see them in the near future to get my urinal stent removed...what is going on with my kidney stone may be absolute hell, but I am glad that I was able to be taken care of by such great people."
"the nurses and doctor were great. my first time here."
"I been really happy with Dr Flory so far getting my health back in track"
"One of the Best Hosptial’s in Arlington Texas, great customer service fast and caring, Doctors are knowledgeable and care about your treatment."
"Dr. Wright seems like a really cool guy"
"I took my mother on Friday morning, and this place took care of her very well, from the front desk to the staff and doctor very professional with no judgment. They always had a smile . I want to thank all the people that took care of my mother ."
"It is a okay place"
"I have been going there for the last 4 years and have always had the best care I could ask for. All staff are friendly and helpful and the doctors are excellent."
"Staff seemed to care about the patient and patients family, and they have complementary beverages and snacks."
"I don't know why this medical facility is rated so low. I saw nothing but friendly and professional people during my brief stay in this hospital. If I had to go back here in the future, I would have no hesitation. Thanks to all for taking good care of me."
"I just spent three days in USMD after a surgery. The facility is awesome. The rooms are very spacious and clean. The cafeteria deserves an award, not one bad meal. The staff each shift were phenomenal. In three days I had a different nurse each shift and I only had the same tech twice and they were all absolutely wonderful. Also the respiratory and the house keeping staff as well. I have been in several hospitals but none even come close to USMD."
"I have been coming to USMD Hospital building for services since 1990. I delivered my son at this hospital and my favorite doctor, Dr. Ellen Patrick has been taken care of every since. Love the warm colors and decor in their office."
"I had a robotic prostatectomy last week at USMD and the service was 5 star all the way from check-in to check-out. Dr. Justin Lee was my surgeon and he explained everything to me preop and postop. The recovery room nurse, Bernice, was compassionate and as professional as one could expect. She made sure that I was comfortable in the recovery room. Up on the floor the nurses and staff were exceptional. They explained everything that I would encounter over my stay and always made sure that I was never uncomfortable. The room was clean and bright and the entire staff was never obtrusive which can easily occur in a hospital. Overall, I would rate my experience 5 star. If you need a urologic procedure USMD Arlington is the place to have it done. They have more experience then any other facility in the DFW area."
"Had the most pleasant time one can have at a hospital. The staff, nurse, and doctor were all nice. Very short waiting time compared to most ER visits. Most importantly, the doctor gave us an intelligent diagnosis and treatment plan."
"We had to make a trip to the emergency room and we were seen fast. The doctor on duty that day was amazing and followed up with us after the surgery."
"Thank you very Dr Toker for the beautiful Surgery. Thanks to all who facilitated in my recover Ms. Comfort - recovery, Cindy in pre op - and Tammy in post-op. I really love this place and recommend it if your needing some excellent specialized care."
"Thank you very Dr Toker for the beautiful Surgery. Thanks to all who facilitated in my recover Ms. Comfort - recovery, Cindy in pre op - and Tammy in post-op. I really love this place and recommend it if your needing some excellent specialized care."
"This review is solely on the nurse Goldie ??? (I believe was her name) who assisted during my Bone Marrow Biopsy. She did not hesitate to pray for me when I asked. She noticed my anxiousness right away, laid her hands over my head and although I don’t remember much except waking up after the procedure... I do remember the angel who cared for me#NurseLove"
"This review is solely on the nurse Goldie ??? (I believe was her name) who assisted during my Bone Marrow Biopsy. She did not hesitate to pray for me when I asked. She noticed my anxiousness right away, laid her hands over my head and although I don't remember much except waking up after the procedure... I do remember the angel who cared for me#NurseLove"
"I love this hospital. Staff is so friendly and quick, I’ve never had any problems. My mom has had multiple surgeries here and was always treated amazing and taken great care of. I saw on of the obgyn’s on the second floor through my whole pregnancy and she was great! The staff in the office is so friendly and polite, best experience!"
"We appreciate all you do USMD!"
"Great ER, the staff and doctor were so friendly to my son and I. I recommended, waiting area was clean, nice, comfortable and the waiting time was very short."
"great hospital!"
"I just want to thank the nurses in the surgical unit for setting the standard in care, since it was my first surgery. From the minute I came to, I had a dedicated nurse by my side. That’s really an amazing job. Whether she had other patients or not every tine I needed something she was there. From check in to exit from the hospital,every nurse and tech staff member I dealt with was professional and caring. I came back a week later and the nurse at the counter gave me an extra weeks worth of essential supplies, that would I have been properly informed by my doctor, I would have already purchased. I can’t say enough about the nurses or support staff from USMD Surgery, their follow up, caring , and level of expertise is top notch!"
"We had to make a trip to the emergency room and we were seen fast. The doctor on duty that day was amazing and followed up with us after the surgery."
"I just spent three days in USMD after a surgery. The facility is awesome. The rooms are very spacious and clean. The cafeteria deserves an award, not one bad meal. The staff each shift were phenomenal. In three days I had a different nurse each shift and I only had the same tech twice and they were all absolutely wonderful. Also the respiratory and the house keeping staff as well. I have been in several hospitals but none even come close to USMD."
"I have been coming to USMD Hospital building for services since 1990. I delivered my son at this hospital and my favorite doctor, Dr. Ellen Patrick has been taken care of every since. Love the warm colors and decor in their office."
"I had a robotic prostatectomy last week at USMD and the service was 5 star all the way from check-in to check-out. Dr. Justin Lee was my surgeon and he explained everything to me preop and postop. The recovery room nurse, Bernice, was compassionate and as professional as one could expect. She made sure that I was comfortable in the recovery room. Up on the floor the nurses and staff were exceptional. They explained everything that I would encounter over my stay and always made sure that I was never uncomfortable. The room was clean and bright and the entire staff was never obtrusive which can easily occur in a hospital. Overall, I would rate my experience 5 star. If you need a urologic procedure USMD Arlington is the place to have it done. They have more experience then any other facility in the DFW area."
"Had my appendix removed here and I was so so pleased with their work. From nurses and doctors to front desk. Thank you !"
"The best Hospital I ever been at & in ."
"We had to make a trip to the emergency room and we were seen fast. The doctor on duty that day was amazing and followed up with us after the surgery."
"Soo nice, wanted to make sure was out & couldn't feel surgical procedure"
"My boyfriend, Tucker, just got a double fusion in his back by Dr. Rosenstain. We had a whole weekend of being here. The time we spent here, we were treated with the most care. I couldn't thank the lovely staff enough for everything they did for him. Highly recommend this hospital if you have a surgical procedure. Thank you Christine, Linda, Tatiana and everyone else. ❤️"
"it's great from the outside."
"I accompanied my 76 year old mother for a bladder biopsy. USMD is very professional, organized and competent from registration to getting back in the car. The doctors and nurses involved in my mother's surgery were caring and skilled; they discussed the procedure thoroughly and answered every question. We would not hesitate to come back, and have already referred friends and family to USMD."
"I absolutely received the beat care here. Everyone was wonderful. I love Dr Amin. If he had a family practice, I would stick with him. The nurses were so helpful and kind. They genuinely care. Thank you USMD"
"Cancer left kidney Dr Richard Bevin Thomas removed and everything went great for sugary"
"I love this hospital. Doctors are loving and caring and wanna help get you in and out. BUT during check in my spouse was experiencing back pain and the black heavy set lady at the check in asked who we wanted to put in as next of kin/emergency contact and I said myself. And the woman said and what's your relationship. And I went on to say "I'm her wife" and the woman said.. "okay what about a parent's contact information?" My wife gave it to her whole we were looking at each other like "is my info not good enough?" Then she asked what the relationship was of THE "PARENT" SHE JUST ASKED FOR. We continued to say that it was her mother. THEN she went back to ask for my information and my wife gave it to her and I told her. "Yes, I'm her WIFE BY LAW" Afterwards, she received a phone call from I'm assuming a future patient and told them that USMD was NOT a 24/7 clinic nor and emergency room. I was confused. But whatever. After that we were seen by the sweetest nurses and doctor whom got us in and out. I am completely disgusted with the treatment my wife and I received today. Normally it's fine with discrimination of our sexuality and we just let it slide but this was something we felt your office and future patients should know. We will be returning after filing a complaint. This is unacceptable."
"I had my son here 3 years ago and the nurses in L&D and Post Partum were amazing."
"CANCER! What do you mean, "You have Prostate Cancer." Bummer. I must tell you that if you are diagnosed with Prostate Cancer, I can't think of anyplace else I'd prefer for treatment. The nurses, patient navigators, and doctors are "world class" and exceptionally talented. I was operated on in September, 2010 and have been cancer free since."
"What a well run hospital. Mom went to the ER for appendicitis. Each doctor she saw was kind and attentive. Special thanks to Dr Jones for saving my mother’s life. She was kind and skillful. A special thanks to Perla on the second floor who changed the bed linens 3 times that night when my mom was sick. What a gem!"
"What a well run hospital. Mom went to the ER for appendicitis. Each doctor she saw was kind and attentive. Special thanks to Dr Jones for saving my mother's life. She was kind and skillful. A special thanks to Perla on the second floor who changed the bed linens 3 times that night when my mom was sick. What a gem!"
"I absolutely received the beat care here. Everyone was wonderful. I love Dr Amin. If he had a family practice, I would stick with him. The nurses were so helpful and kind. They genuinely care. Thank you USMD"
"I accompanied my 76 year old mother for a bladder biopsy. USMD is very professional, organized and competent from registration to getting back in the car. The doctors and nurses involved in my mother's surgery were caring and skilled; they discussed the procedure thoroughly and answered every question. We would not hesitate to come back, and have already referred friends and family to USMD."
"Ok, having cancer is a major drag, and I mean MAJOR drag, but my experience here was pretty amazing. I was recently diagnosed with Prostate Cancer and came in here to explore both surgical and radiation options. Everything is cutting edge here, from the robotic surgery equipment, to the Varian Beam Radiation treatments. I ended up doing a 40 day radiation treatment protocol with Dr. Peter LaNasa. They took my insurance, explained everything to me in great detail. EVERY SINGLE DAY I went in for treatment, I was warmly greeted by his staff by name. The technicians were fun (and cute), and absolutely made the best out of what could have been a stressful situation. Can’t say enough about my experience with Dr. LaNasa and Dr. Sheperd (the robotic surgeon who explained that whole process to me)."
"Ok, having cancer is a major drag, and I mean MAJOR drag, but my experience here was pretty amazing. I was recently diagnosed with Prostate Cancer and came in here to explore both surgical and radiation options. Everything is cutting edge here, from the robotic surgery equipment, to the Varian Beam Radiation treatments. I ended up doing a 40 day radiation treatment protocol with Dr. Peter LaNasa. They took my insurance, explained everything to me in great detail. EVERY SINGLE DAY I went in for treatment, I was warmly greeted by his staff by name. The technicians were fun (and cute), and absolutely made the best out of what could have been a stressful situation. Can't say enough about my experience with Dr. LaNasa and Dr. Sheperd (the robotic surgeon who explained that whole process to me)."
"Based on a scheduled surgery not an ER visit. Everything from the pre-op and handling of insurance filing to check in and recovery went well. Angie, Charlotte, Comfort, and Rhonda were great, positive attitude top notch care.Only complaint is patient rooms prior to surgery were very small."
"Fast, courteous & attentive service every time I have visited the ER, for myself or with a friend."
"I was with my wife in the ER when her blood sugar was too high. Very prompt, professional, friendly care. We had around three hospitals to choose from, and I'm glad we chose USMD Arlington."
"My mother was here for the last two weeks. The staff doctors were nothing short of outstanding. My mom got the best care possible. Sadly she could not fight any longer and passed away on Saturday night. Some of the nurses were upset which showed us that they really cared. If I had to go to a hospital this would be top of the list. Thanks for all you do and for your caring atitude. Gary Simmons"
"Significant other was admitted here for over a week. Overall a good stay. Nurses were quick to respond to calls, very attentive. Not to mention all the nurses were wonderful and very patient people - very professional! The rooms are very modern feeling, comfortable and very private. The ability for overnight visitors/no specific visiting hours was a huge relief for me. While it may just be something specific to his case, it was a little frustrating when it felt like doctors were not communicating to the nurses the same thing they would briefly communicate to us - leaving it feeling like nurses were not on the same page. It felt like pulling teeth trying to get any information from doctors (who only visit for about 5 minutes early in the morning, so prepare your list of everything you have questions about because you won't get another chance) on how long the stay might be or what was happening - things felt sudden to me and as if it was planned/known for a few days, but not told to us until shortly before. I've never been admitted to the hospital, so maybe this is typical, but it is just a little frustrating when no one will tell us a minimum timeframe of how long he would be here."
"Clean and easy enough to get in and out of for what I needed."
"Had kidney cancer in Feb. '15 and surgery in March at USMD. Cannot say enough of the kind staff, attentive and friendly. Have had two check ups go well and once again the Cancer Center was great. Anyone going in for surgery, if they do it, I don't think you will be disappointed."
"Had kidney cancer in Feb. ’15 and surgery in March at USMD. Cannot say enough of the kind staff, attentive and friendly. Have had two check ups go well and once again the Cancer Center was great. Anyone going in for surgery, if they do it, I don’t think you will be disappointed."
"Just had day surgery and everyone was simply wonderful!! Would definitely recommend!!"
"Best hospital experience. Everyone is kind and caring from the Doctors, Nurses, Techs, and nutritional staff. They were understaffed one day but the care I received that day was just as exceptional as any others. The nurse was running (literally) her entire 12 hour shift and never once made me feel like a bother. Wonderful just Wonderful."
"FABULOUS! I love this facility. I have had every procedure as an adult here at USMD Arlington. Everyone I have contact with is kind and caring. Kelly my day-surgery nurse today was super awesome! I usually have a terrible time getting the iv's in, but Kelly did not keep sticking and failing. She decided after the first unsuccessful attempt to wrap my arms in warm blankets and voila' 2nd try slight discomfort and complete success! Now that is what I call care. Thanks so much Kelly, USMD, all the care-givers, and Dr. Toker you are the best!"
"Ignore the person that said "do not go ther"! This is a wonderful, caring hospital. I have had many experiences there and have another back surgery soon. I highly recomend this hospital!"
"I was with my wife in the ER when her blood sugar was too high. Very prompt, professional, friendly care. We had around three hospitals to choose from, and I'm glad we chose USMD Arlington."
"Went in through the E.R. Only waited 30 minutes and then they started really taking care of me right away. There was a one day delay for surgery because a couple of more serious patients were ahead of me. But I came out minus a gallbladder and feeling as if the care staff really did care."
"Dr. Amos is an awesome. Everyone I came in contact with was helpful. USMD Arlington is a good place to feel bad; you won't feel bad for long. Excellent care!"
"good"
"Best hospital experience. Everyone is kind and caring from the Doctors, Nurses, Techs, and nutritional staff. They were understaffed one day but the care I received that day was just as exceptional as any others. The nurse was running (literally) her entire 12 hour shift and never once made me feel like a bother. Wonderful just Wonderful."
"First rate! I stayed there 2 nights. The first night I was one of just a few patients on the floor. The next night they had a full house. I received the same excellent care both nights. The nurses and techs were very attentive to my needs. If I had an issue that needed attention, they were right there."
"FABULOUS! I love this facility. I have had every procedure as an adult here at USMD Arlington. Everyone I have contact with is kind and caring. Kelly my day-surgery nurse today was super awesome! I usually have a terrible time getting the iv's in, but Kelly did not keep sticking and failing. She decided after the first unsuccessful attempt to wrap my arms in warm blankets and voila' 2nd try slight discomfort and complete success! Now that is what I call care. Thanks so much Kelly, USMD, all the care-givers, and Dr. Toker you are the best!"
"Ignore the person that said "do not go ther"! This is a wonderful, caring hospital. I have had many experiences there and have another back surgery soon. I highly recomend this hospital!"
"Went in through the E.R. Only waited 30 minutes and then they started really taking care of me right away. There was a one day delay for surgery because a couple of more serious patients were ahead of me. But I came out minus a gallbladder and feeling as if the care staff really did care."
"Ignore the person that said "do not go ther"! This is a wonderful, caring hospital. I have had many experiences there and have another back surgery soon. I highly recomend this hospital!"
"Their emergency room services were great. We were seen in a short time and the doctor was very nice to us."
"First rate! I stayed there 2 nights. The first night I was one of just a few patients on the floor. The next night they had a full house. I received the same excellent care both nights. The nurses and techs were very attentive to my needs. If I had an issue that needed attention, they were right there."
"highly recommended"
"rachel is a cute."
"As good of service as you could want. The nurses and administration were friendly and professional and the doctors took more than enough time to do a presurgery visit and post followup. Can't see where there could be any complaints with this facility or its people. Thanks for looking after me so well today."
"One of the best hospital experiences ever."
"A good hospital for surgery. As you can read the er isnt the strong suite of this hospital."
"One of the best hospital experiences ever."
"I have been here twice for simple surgery and the staff has been wonderful each time. Took my husband tithe ER and he was seen quickly and each of the staff with whom we interacted was kind and courteous."
"What an incredible facility filled with caring individuals! This was my first visit to USMD for a "day procedure" and I was very impressed with the whole process from check-in through dismissal. Check-in went flawlessly and was very efficient. Then time I'm waited to be called for my procedure was minimal and easily passed since the hospital offers free WiFi. Thank you USMD for a wonderful experience."
"What an incredible facility filled with caring individuals! This was my first visit to USMD for a "day procedure" and I was very impressed with the whole process from check-in through dismissal. Check-in went flawlessly and was very efficient. Then time I’m waited to be called for my procedure was minimal and easily passed since the hospital offers free WiFi. Thank you USMD for a wonderful experience."
"As good of service as you could want. The nurses and administration were friendly and professional and the doctors took more than enough time to do a presurgery visit and post followup. Can't see where there could be any complaints with this facility or its people. Thanks for looking after me so well today."
"my son’s pediatrician is here. and i will admit i have never dealt with the hospital prior to my son being seen here three years ago..but we love it. Dr. Matthew Meyer is an excellent doctor for children. i switched doctors because i never got to see my previous pediatrician as much as i saw the nurse practitioner which is okay but Dr Meyer not only takes the time to get to know your child..but you as a parent! i have no complaints about this place."
"my son's pediatrician is here. and i will admit i have never dealt with the hospital prior to my son being seen here three years ago..but we love it. Dr. Matthew Meyer is an excellent doctor for children. i switched doctors because i never got to see my previous pediatrician as much as i saw the nurse practitioner which is okay but Dr Meyer not only takes the time to get to know your child..but you as a parent! i have no complaints about this place."
"My dad had surgery here. The attention from the doctors and the nurses is unbeatable. The food is awesome. Beef broth, jello, ice tea with ice chips. What can I say...the food is really not that great, but what it lacks it makes up in the attention you get from everyone, from the doctors to the nurses. If I ever need surgery this is where I will have it."
"My dad had surgery here. The attention from the doctors and the nurses is unbeatable. The food is awesome. Beef broth, jello, ice tea with ice chips. What can I say...the food is really not that great, but what it lacks it makes up in the attention you get from everyone, from the doctors to the nurses. If I ever need surgery this is where I will have it."
"Wanna go home. Lol.. Good people"
"OK- I’m a little bias- i have worked here since the place opened- and I love this hospital! Even if I quit tomorrow I would still recommend this facility to everyone.They have the 4th best Cancer program in the Nation!!They are the only hospital in North Texas with 4 Da Vinci Robots under one roof- and they have done more robotic surgeries than any other hospital in DFW. They Press Ganey patient satisfaction scores stay in the high 90’s and they were the only hospital in DFW to receive an "A" patient safety rating from the Leapfrog Group.If you need surgery or any type a cancer care- this is the best place!"