Contact Us

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801 West Interstate 20

Arlington, TX 76017




Open today 24-hours

Additional Phone Numbers:
Administration 817-472-3535
Main 817-472-3400
Business Office/Billing 817-472-2850
Human Resources 817-472-3880
Medical Records 817-472-2820
Privacy Officer 817-472-3457
Quality Management 817-472-3715
Scheduling Office 817-472-3550

USMD and Texas Health have completed a Community Health Needs Assessment (CHNA). This assessment allows us to better understand the health status and needs of the community. The complete Community Health Needs Assessment and Implementation Strategy for our hospital can be found at

If you have any concerns about your care or safety, we encourage you to let the hospital know so that we can address the issue promptly for you. You are welcome to speak to one of our managers or administration at any time. For your convenience, we also have a Customer Care line at 1-817-472-3543. Your call will be returned during business hours.

If your concerns and questions cannot be resolved at this level, you may contact one or both of the following agencies:

The Texas Department of State Health Services

Complaint hotline: 1-888-973-0022

Fax: 512-834-6653

Health Facility Compliance Group (MS 1979)

Texas Department of State Health Services

PO Box 149347

Austin, TX 78714-9347

The Joint Commission


Fax: 630-792-5636

Office of Quality Monitoring

The Joint Commission

One Renaissance Blvd.

Oakbrook Terrace, IL 60181

Healthcare Financing Administration's Medicare Information Line


USMD Hospital at Arlington is a joint venture with Texas Health Resources and meets the definition under federal law of a physician-owned hospital. Doctors on the medical staff practice independently and are not employees or agents of the hospital. A list of physician owners is available upon request.