Patient Reviews
Read Our Patient Reviews
USMD Hospital at Arlington boasts a patient satisfaction rating that puts it in the top 5% of hospitals in the nation, based on surveys submitted to Press Ganey. Many of our patients provide feedback regarding their experiences at our facility and every review is taken into consideration. We invite you to browse below and learn what it is like to be a patient at our Arlington, TX hospital.
Reviews for Arlington, TX Otolaryngology Christopher Lee, M.D.
"When I arrived the day before my procedure the USMD parking lot was empty except for a few vehicles parked near the entrance to ER. I was getting a head start on where to park and enter before my procedure. The emptiness caused a little apprehension on my part, I found it unusual for a hospital parking lot to be empty. The following day, when I arrived for my procedure, OH MY GOODNESS!!!. The lot was full of cars and from the moment I walked through the doors to get registered at the registration desk the spirit of everyone who assisted was heaven sent. From Mrs. Sinoma at the registration desk on that Monday all the way to Mrs. Johnson who was the nurse on duty on Tuesday the day of my discharge. USMD’s staff, Ms. Lee, Ms. Devon, Dylan, Jimmy, Manny, Brenda, Lori and the others who were instrumental in my overall care you all provided me with the BEST CARE any patient could ask and pray for. Thank you all for your EXCELLENT care. Thank you Dr. Shah for choosing USMD to be the location to treat me for my procedure. All of you I pray will continue to be the BEST EVER.Thanks againMr. C. Douglas"
"I would like to share my experience during my admission to USMD Hospital at Arlington. From the moment I arrived, the staff was exceptionally caring and courteous. Dr. Lee, Dr. Ling, and the entire team who performed my procedure were thorough and informative, making sure I understood everything beforehand.After the procedure, I was fortunate to be cared for by Nurse Kevin and PCT Dyln. Their support and attentiveness made a real difference at the beginning of my recovery. Nurse Kevin was especially professional and compassionate in his duties.The following morning, I was assisted by Nurse Yvonne and Nurse Abigail. I’d like to especially acknowledge Nurse Abigail, who went out of her way to ensure I was comfortable and well cared for.Overall, the staff at USMD exceeded my expectations. Their kindness, professionalism, and dedication truly stood out, and I’m very grateful for the care I received.Warm regardsGilbert RangelSGM, USA, Ret."
"I had a robotic prostatectomy last week at USMD and the service was 5 star all the way from check-in to check-out. Dr. Justin Lee was my surgeon and he explained everything to me preop and postop. The recovery room nurse, Bernice, was compassionate and as professional as one could expect. She made sure that I was comfortable in the recovery room. Up on the floor the nurses and staff were exceptional. They explained everything that I would encounter over my stay and always made sure that I was never uncomfortable. The room was clean and bright and the entire staff was never obtrusive which can easily occur in a hospital. Overall, I would rate my experience 5 star. If you need a urologic procedure USMD Arlington is the place to have it done. They have more experience then any other facility in the DFW area."