Patient Reviews
Read Our Patient Reviews
USMD Hospital at Arlington boasts a patient satisfaction rating that puts it in the top 5% of hospitals in the nation, based on surveys submitted to Press Ganey. Many of our patients provide feedback regarding their experiences at our facility and every review is taken into consideration. We invite you to browse below and learn what it is like to be a patient at our Arlington, TX hospital.
Reviews for Texas Health Surgical
"Check in was quick and easy! I wasn’t feeling well and the registrar was very patient, courteous and efficient."
"Outstanding service,everyone was professional and caring."
"The front check in receptionist YaVonne & Debra is amazing! They was kind, thorough and detailed when checking me in. They made our experience a positive and memorable visit unlike any other hospital. Going to the hospital is never an experience we want but they definitely made our experience a lot easier and more comfortable. YaVonne definitely made a lasting impression on me. Top tier customer service and I am hopeful she gets recognition for the excellence she displays."
"The staff at USDM we wonderful. All has smiling faces and made me feel like part of their family."
"Great! Staff, Great Management."
"Kim was so wonderful, while checking in she is amazing"
"Yvonne an the other representative.. Are good an good spirit."
"Minnie Moore. I recently was a patient at USMD. I wanted thank you all for your care and assistance while there. I want to make a special acknowledgement for my nurse, Connie Valley!! She was so patient and caring all the nights she was on duty. She exemplifies what it really means to be a nurse that loves this profession. She made sure that I walked every night, no matter what time it was. 😊 Keep doing what you're doing!! May God bless you abundantly so in all that you do!!Minnie Earlene Moore"
"Very welcoming and uplifting spirits"
"I had been traveling in Mexico and got ill before coming to Texas for a wedding. I tried to hold off visiting a doctor and let illness run its course, but was not improving. There was only one other individual in the waiting room when I arrived and YaVonne and Kim were at reception. They were so pleasant. It took longer than expected for me to go back, maybe about an hour- but everyone was very kind, understanding, and attentive. Shawna and Shawna were my nurses and Dr. Dixon cared for me. Needless to say I have pneumonia and will not be attending the wedding, USMD got 5 stars."
"Great service! Quick, friendly and efficient."
"Kim was very helpful and amazing during my check-in. Felt as ease before having to be seen."
"Kim was AMAZING! She was so nice and had me smiling and laughing, which helped ease the little bit of anxiety I have when it comes to hospitals. I hope everyone else I encounter and my experience here is as nice as she is!"
"Simona in Main Registration was so calming and upbeat, she made that an easy time."
"Ya’Vonne in main registration was most helpful and very friendly. Was a little nervous about procedure but she made me comfortable and at ease"
"My experience today as an outpatient at USMD in Arlington Texas was extraordinary. From the receptionist Simona in Registration to the discharge nurse Leah. I normally don't do reviews but the level of care I received is truly worthy to be noted. Their bright personality was only exceeded by their dedicated professionalism. I have been treated at a couple of hospitals here in the Arlington area since I moved from Houston and I was not aware that such excellence resided right off interstate 20. Thank you to all the staff."
"Simona was efficient and very personable and pleasant while completing my registration. She is an asset to USMD."
"Simona in Registration is Amazing! So sweet and helpful!!! Made us feel very at ease. Excellent service."
"Yavonne was very helpful and nice I really appreciate her thank u Yavonne"
"Yavonne was very good at what she does. I like her smile very friendly and calm spirit . She is the perfect person for the job."
"Dr Sun is bad ass...he knows whats up....I decided on the three piece more natural one...its been 6 days ,,I never real felt any pain but i did take the pain pills as prescribed...it has been a good experience for me...i can tell day by day this was a great idea ,,,i love the feeling of a new connection with my man hood...cant wait to put it into action.. Doc says men that have it replaced are more than ready to get the new one in,,, i can tell why...USMD and Dr Sun... were truly wonderful....I used the try mix for a few years and it was causing scar tissue..and i finally learned to us the vacuum pump with it.. but pain really cuts back on my enjoyment.. post opp visit he let it down..i asked him what % was it at after surgery ...he said like 50% i said no way...felt like 100% he said well wait till you really pump it up your going to be very happy.....you have heard the old saying i wish i had done it earlier...that's true but at 74 and in good health....I'm ready for this new part of me ,,,,note i have been single for 35 years.....I'M a real guy so if it will let you ask me questions then feel free to ask..."
"Ms.Yvonne is personable and patient….she provided excellent customer service!"
"I was very pleased with Simona service and professional and very kind , made us feel good and welcome"
"A beautiful facility with kind and welcoming people every step of the way! Simona in Registration was very helpful with all our questions. She actually loaned me her personal charger for my Apple Watch since it was totally out of juice. I charged it in our pre-op room and returned it to her later in the day!The nursing staff in pre-op was very comforting and explained the process that would be taking place. My husband’s surgery went very smoothly and our post-op nurse, JonAnna was concerned that he was comforting and made sure we knew the going home instructions. She helped him into the car and even buckled his seat belt.I highly recommend this USMD Hospital in Arlington!"
"When I arrived the day before my procedure the USMD parking lot was empty except for a few vehicles parked near the entrance to ER. I was getting a head start on where to park and enter before my procedure. The emptiness caused a little apprehension on my part, I found it unusual for a hospital parking lot to be empty. The following day, when I arrived for my procedure, OH MY GOODNESS!!!. The lot was full of cars and from the moment I walked through the doors to get registered at the registration desk the spirit of everyone who assisted was heaven sent. From Mrs. Sinoma at the registration desk on that Monday all the way to Mrs. Johnson who was the nurse on duty on Tuesday the day of my discharge. USMD’s staff, Ms. Lee, Ms. Devon, Dylan, Jimmy, Manny, Brenda, Lori and the others who were instrumental in my overall care you all provided me with the BEST CARE any patient could ask and pray for. Thank you all for your EXCELLENT care. Thank you Dr. Shah for choosing USMD to be the location to treat me for my procedure. All of you I pray will continue to be the BEST EVER.Thanks againMr. C. Douglas"
"Wonderful experience. From check in to check out, everyone was extremely kind and patient. Special shout out to Shalee who assisted us when we ended up staying an extra night. Because of her attentiveness, we were able to rest comfortably after a rough day. This morning, she introduced us to her replacement (sorry I forgot her name) but she was also very attentive. I noticed early this morning the urine bag was low and the saw why? Josh was changing it without our knowing it. Quietly coming in the room. It was great not having to call anyone to do so.Kevin & Sylvia (Rm 212)"
"Simon’s was Very efficient & friendly"
"Simona in main registration was so sweet. She knew exactly what she was doing, did it promptly and with a smile."
"Just now arrived in ER. Yavonne is very welcoming and an excellent communicator. Clear expectations! Felt like we were checking into a 5 star hotel. It’s hard to find this kind of welcoming environment in today’s crazy medical world. The waiting area is clean and quiet!"
"Ya’Vonne at the front desk was SO amazing. Very comforting with my child was hurt."
"Simona helped us both times when registering my dad she was great spoke Spanish and put us at ease. Great experience"
"I would like to highlight two very special nurses who recently cared for me during a brief stay at USMD Arlington for a planned procedure.Comfort - Nurse Comfort was my primary caregiver in the post-op recovery area. I wasn’t her only patient but the care and attention she provided me during a time when pain management was primary made me feel confident in my treatment and truly demonstrated that a kind and caring soul was attending to my needs. I observed her providing that same compassionate heartfelt attention across several other patients for whom she was caring. She was my hero that day and I know others felt the same way. Thank you Comfort for your kind and caring attitude and your firm but patient attention that set me on a positive road to recovery.Joann - Nurse Joann was my overnight Med-Surge caregiver after settling in to my room. She came on duty just after my arrival and tended to me overnight during a very difficult time of post-op transition. Joann’s kind attendance given me and the consideration and support given my wife made us comfortable that my initial recovery was being well handled. Her quiet and reliable attendance during the overnight, made me comfortable enough to get some sleep while still ensuring that necessary observation and treatments were maintained. Thank you Joann for helping me through that transition and preparing me for my further home recovery.To both Comfort and Joann, I am at home now and doing well. My wife and I are both extremely grateful to you for the dedicated care you provided as well as to the rest of the staff at USMD that helped ensure my care and treatment was a very positive experience."
"Yvonne helped me at the check in with it being my first time at this hospital :)"
"Kim and Shawna n the ER were AMAZING!! So friendly and caring!!!"
"everyone did an excellent job"
"My surgical procedure that required general anesthesia went better than I expected. I had a high level of concern for nothing. The nursing staff JonAnna and Iris who started my IV (painless) did an outstanding job. I'm a health care professional myself and can be critical of the healthcare I receive. It was a wonderful experience in terms of processing, getting comfortable, IV, the care from Dr Osborne the anesthesiologist, and urological surgeon Dr Vestal. Absolutely no pain after procedure. There were some confusions about the exact dates and times but we got it straightened out. I still had a 5 star experience. Thank you all!Raul"
"Had occasion to have to check-in to the ER this past week-end, and was very impressed with all the staff. Lydia at the front desk was so friendly, kind and professional, getting us checked-in as quickly as possible. ER staff - Dr. Huynn, Bridgette and Danielle also knew their stuff and made it all as stressful as possible in the situation. Kept us updated throughout. This hospital will be our go-to if ever the need arises."
"Excellent !!! Customer service with a smile"
"Simona in registration was extremely helpful and very sweet. Made sure I knew everything and gave very precise instructions. Was a fast and welcome check in."
"Fernando M. registered my husband for his admittance coming up. He was so patient in answering all of our questions. Very nice personality. Was a pleasure to be around."
"Lydia was great and may me feel welcome"
"Simona at main registration was delightful. Very personable and made the check in process very easy!"
"Kim is so nice and made the check in process so easy."
"The emergency room staff is wonderful. Madison at the front desk welcomed me with a smile and was very efficient and helpful.Dr. Huynh was kind, took great care of me and I left feeling much better and encouraged.Nurses Francis & Jamie were compassionate and checked on me often.Thank you USMD!"
"The emergency room is very prompt. Great service. Kim and the other ladies in registration are very compassionate Shortest wait time in the area. The staff are very kind and knowledgeable as well. The doctors and nurses, waste no time getting you seen and on the road to recovery. Thank you for helping my daughter."
"The staff was professional and friendly to myself a d my family. All questions and concerns were addressed in a patient and cordial manner. My Nurses, Nelson and Esmerelda were extra nice."
"Kevin explains everything well and detail about the condition and health service operation.furthermore nurses and doctor are extremely nice to me with food and water providing and check ins."
"From the time I was admitted until this very moment the staff has shown more love and compassion to me and my family than I ever experienced. The front desk was there with kindness and caring as we checked in. Michael was there to get me through that first day and whenever I have seen him since. Emmanuel offered care that shows he cares. Rey has gone way beyond to make us feel a part of the hospital family. Alexis was there when it was at its worst. Alecia sat with my wife and helped her through the toughest moments. The chef is giving us good food that shows his caring. Today I am in Yvonne’s capable caring. That’s just a few of the whole group caring that we have experienced."
"My Visit Here At USMD Has Been Nothing Other Than Fabulous The Staff Went Above And Beyond Taking Care Of My Need And Showed Overwhelming Compassion From Everyone Who Was Involved Especially The Nurse In The Sugical Recovery Room Ms Rhonda Williams Is A Outstanding And Attentive Nurse Thank Everyone Evolved For All Your T.L.C. While Being A Patient At U.S.M.D And A Shout Out To Mr. Reynaldo Lazarin Jr For Taking Time Out Of His Busy Schedule To Check On My Well Being And Needs"
"Yvonne is really personable. She did a great job checking me in."
"Quick and painless intake by Ya’Vonne! Thank you for your candor and efficiency."
"I would like to share my experience during my admission to USMD Hospital at Arlington. From the moment I arrived, the staff was exceptionally caring and courteous. Dr. Lee, Dr. Ling, and the entire team who performed my procedure were thorough and informative, making sure I understood everything beforehand.After the procedure, I was fortunate to be cared for by Nurse Kevin and PCT Dyln. Their support and attentiveness made a real difference at the beginning of my recovery. Nurse Kevin was especially professional and compassionate in his duties.The following morning, I was assisted by Nurse Yvonne and Nurse Abigail. I’d like to especially acknowledge Nurse Abigail, who went out of her way to ensure I was comfortable and well cared for.Overall, the staff at USMD exceeded my expectations. Their kindness, professionalism, and dedication truly stood out, and I’m very grateful for the care I received.Warm regardsGilbert RangelSGM, USA, Ret."
"Always great friendly staff. Francis and Jamie were awesome."
"All staff starting from registration was amazing. Friendly , caring and answered all my questions I had prior to my procedure. It's been my second time there for back injections. Dr. Jenkins is wonderful."
"Simona in the main registration was friendly and extremely helpful. She made the registration process simple and put me at ease for my surgery. Kimba was an excellent nurse as she supported me through my recovery. All staff were attentive and informed me at every step of my procedure!!"
"There are some wonderful people working here! Kim at the registration is awesome! Hope is a nurse that took such great care of my Mom and was so patient every time she was on shift. Dr Vestal is the best!! Overall I would 100% recommend this hospital!"
"Our experience at the hospital was outstanding. Starting with Simona at registration. She was very polite, professional and welcoming.The entire staff was exceptional, Thank you!"
"Ya'Vonne in the emergency room was super helpful during check in!! She made me feel comfortable and got me in promptly."
"If I could give them more stars I most definitely would!! The whole entire staff from the front check in at the er department was absolutely amazing!! They realized coming in my daughter was hurting and distraught!! She got super glue in her eye and it was completely sealed shut!! With that being said the amazing young lady at the front (wish I got her name) knew we needed to get back asap!! She called the nurses in the back and let them know to go ahead and take her back and I stayed to fill out paperwork. As soon as I was done she let me in the back as well. All the staff in the back had already started flushing her eye with water and prepping to get the glue out of her eye and try to get it open!! We were literally in and out in about 30/45 mins!! The er Dr was Sunmer and the rest of her staff was soooo super attentive and amazing!! Sorry I forgot y’all’s names but everyone of you did an amazing job helping her feel comfortable and getting her taking care of!! Thank you alll soooo very much!! I don’t normally do reviews but you all deserve it!!"
"Kim very Personable Took care of my Daughter wright away Kim Very informative as well"
"Yavonne was very helpful and she work so fast getting me in"
"Had YA'VONNE at the front desk great experience"
"Ya’vonne was so kind and made the process so easy! I do not go to ERs by myself but she made me feel very comfortable!"
"Ya'Vonne was professional and fast. Thank you"
"Kim was amazing. She made the process easy even though I am in so much pain. She made me smile."
"Ya'vonne was great. I was in a lot of discomfort and pain and was very patient with me."
"YaVunne is Excellent great she provided great service very nice and helpful"
"Kim in the ER is very friendly and very upbeat. We need to clone her and put her in various departments!!!! Thanks for making me feel like a person and not just a number or illness!"
"Ya’Vonne was extremely helpful and nice. She went above and beyond to assist my brother with check in. Even offered him a heater for warmth because the AC was soooo cold. Thank you Ya’Vonne!"
"Staff was great just awesome, but here I sit at Mansfield Methodist ER. Because I was not aware that the facility had a ER hospital as well, till just moments ago that the staff at Mansfield Methodist made me aware of it. Since my wife had surgery at USMD it would have made it much easier due to all her medical records and surgery Dr are their. I always thought it was surgery only, but now I know."
"Amazing experience with Dr. Dixon, Shawna D, Tracy B, and Maddie. If you have to go to the ER, this is the place"
"Surgery is a very stressing eventThanks to your team for make the process as enjoyable as possibleNiki did a great job prepping meMark the surgery nurse did an excellent job it describing the procedureAndra did a great job as the recovery nurseAll in all a pleasure to work with you team"
"Shawna Darnell RN is simply amazing! She has a wonderful personality and made me feel very comfortable during my trip to the ER. I am a hard stick when it comes to IVs and she made sure that she got the IV on the 1st try...that never happens!"
"Yavonne was very professional, polite and courteous."
"The staff at USMD was outstanding. I have to say this was the most pleasant and friendly hospital I’ve ever been to. They were very attentive to all my needs."
"Simona made me feel very comfortable the whole time she had a smile and even made my husband laugh."
"Professional, kind, smiling, positive attitude."
"The staff treated me good,they all were kind, and professional, I am very pleased with the treatment."
"Used, gave me the best service. The nurses and doctor were extremely caring and professional. They took the time to understand my symptoms and acknowledge my concerns. They spoke to a language that wasn't clinical. I waited no longer then 5 minutes to be seen. I highly recommend them."
"Thank you simona in the main registration for her words of comfort. Assuring me I was not along. ❤️"
"Kim was amazing her customer service was outstanding and she was extremely sweet and helpful"
"Samona was amazingly sweet !"
"Yvonne was such a great help assisting my exit. She is very knowledgeable and caring. Thank you so much for your help."
"Yavonne is a great worker, and she helped me today with my check in the ER thank you for alm you do!"
"Ya vonne and the nurses did a great job making my visit the best one ever"
"I have had 4 different surgeries here over the years with multiple doctors and every time, I felt like I was in good hands. I prefer USMD over anyone else in the metroplex."
"Lydia was a really big help to me and as she listened to me and not rush me off."
"Yavonne, is such a doll she work in the ER department & absolutely a wonderful person for the job because it definitely fits her! She showed not only concern but passion as well for my situation I was checked in quickly thank you for showing kindness Yavonne your awesome."
"Every single employee with whom I came into contact at USMD Arlington was outstanding. I don’t use the term lightly. From Simona in registration to the nurses and doctors in PreOp, PostOp and finally I n my room. WithouT exception they all made me feel welcome and in good hands. I wish I could remember all their names. They all were top notch A1 folks. Based on my personal experience during my recent procedure, I would not only recommend the place to everyone but also would choose USMD Arlington as my choice place of medical service. Thank you everyone there who put up with me and treated me like I really gave a decent sense of humor."
"Wonderful experience with Josephine. Very good customer service."
"Good patient services, Josephine at the front desk is awesome.!"
"From the ER to the surgery area, everyone was top notch. I had to visit the ED twice due to two separate kidney stone issues and all of the nurses and doctors were great. I then had to have a procedure done. The whole surgery area was great! Thank you to everyone I encountered!"
"Simona at the main registration was very nice and gave all the information I needed to check in. She was very timely in getting me in. Thank you Simona."
"Lidia was Fantastic. I literally walked out of baylor becaude of their rude reception. Ŵalking to USMD and finding such a kind, daring, empathetic, helpful was the best decision I made all down."
"After living in Arlington nearly my entire life , I had never stepped foot into this facility up until today. I came here to get a ct scan done & left highly impressed ! From the front desk to registration, to radiology , every single person that helped me along the way was kind, friendly, and informative ! The facility was clean , and the environment was calm , considering it’s a hospital . I will definitely e back if I need other scans in the future !"
"Thank you, YaVonne. Your consistent, exceptional customer service, including your attentive listening, prompt responses, and exceeding expectations, is greatly appreciated."
"Yvonne in Registration was GREAT!!!!!"
"Simona was fantastic , she was friendly and very knowledgeable . Thank you for making the experience a pleasant one ."
"Simona was very welcoming when I registered. She gave me all the information needed and explained everything."
"I had a very pleasant and easy registration experience."
"I have been visiting USMD emergency room for at least 20 years. In February 2023 I visited the ER for a headache. After having a CT scan I was informed that I had a brain mass. I thought they would give me something and send me home. Dr comes in and says I need to have an MRI. I said okay give me the address. He look surprised and asks did I drive there. I said yes; he said OH No! We're transporting you. I was transported to Texas Health in Fort Worth. Two days later I was having brain surgery to have the tumor removed from behind my left ear. Four months later I was back to work.USMD ER in Arlington. Tx has always been my go to hospital."
"Yavonne in the ER She is very helpful whenever she on duty"
"Great service. Will visit again!"
"Simona was amazing. She helped me out in registration and was super on top of it !!!"
"Simona in main registration was so sweet. She knew exactly what she was doing and did it promptly and with a smile."
"Everyone has been so kind and helpful. Kim is the light of the front and nicely welcomes you. Thank you!"
"Simona in main registration was very pleasant and fast during my checkin."
"They truly are the best. Pay attention to details, very thorough. It’s not just a job to them they really do care. I’m so happy to be in their care."
"Simona es una persona muy eficiente y amable"
"I had a great experience thanks to the amazing front desk team—Kim and Yavonne were absolutely the best! From the moment I walked in, they greeted me with kindness, professionalism, and genuine care. They made the check-in process smooth and stress-free, answered all my questions with patience, and helped me feel at ease. Their positive attitude and friendly demeanor truly made a difference. The hospital is lucky to have such outstanding receptionists. Thank you both for your excellent service!"
"Wonderful experience check in was amazing! Mrs. Kim took care of us. Thank you so much!"
"Yvonne was very helpful."
"I’m used to long wait times at the ER, but Yvonne and Kim @ registration got me in and out in no time!"
"Kim was so nice and colorful…You need more like her 👍🏾✌🏾"
"Yovonn at USMD hospital of Arlington was very quick,kind and professional in checking me into the ER. Thank you for taking such good care of me in a timely manner."
"Yavonne was very professional and timely in registration. Thanks."
"My experience at hospital at Arlington was great, In the er department, Yavonne in registration greeted me when I entered and took care of me very quickly and got me registered to see the doctor. Thank you"
"Every one of my caregivers were professional, and friendly: one however impressed me the most. Her name was Iyabo. She was great and extremely helpful. Her concern for my safety was outstanding she did not allow to move without assistant. She kept a smile of face the whole visit. She made me relax. She gets a dozen gold stars from me and a giant THANK YOU"
"Very professional and helpful, nice young lady"
"That was one of the Better visit I have ever had or endured at a hospital the staff was great especially Miss comfort and the nurse before her they took care of me very well I really appreciate all the concern and extra effort that they went about making me feel comfortable and assured me explaining everything to me just an awesome time thank you"
"I cannot give enough stars for Dr. Ginamar Galvan in the Pelvic Floor Therapy department! Her care was absolutely top notch. Every appointment was a laugh, and I felt like she actually saw me as a whole person, rather than just another appointment to get through.The front desk staff, Alicia and Mae (I hope I'm spelling their names right) are a delight! They were so caring, ridiculously hilarious, and overall just a joy to be around!Truly will miss going to see them every week, now that my therapy is finished."
"Ginamar Galvan, PT, DPT at USMD Pelvic Floor therapy was one of the best experiences that I've ever had in relation to medical issues. She listened to all of my comments, concerns and questions. She was not rushed and the entire experience was very knowledgeble."
"Great staff, excellent customer service and excellent nursing team and doctors. I recommend using USMD Hospital at Arlington"
"Very thoughtful, efficient patient care!"
"Very satisfied the nurses the doctors the staff very attentive my husband and myself left USMD Hospital very satisfied very clean as well thank u to all for taking good care of my husband"
"From preregistration to discharge, I received excellent care from very professional people. I cannot remember the names of all the people who shared the responsibility of taking care of me, but the RN (Devon) who started my IV and did my discharge was outstanding. The CRNA was also very impressive. He was very concerned with my understanding of his role and he was phenomenal at it. Unfortunately for me, I have had several hospitalizations over the years. My experience at USMD was, without question, the best."
"Recently had a procedure done at USMD Hospital and my experience was outstanding. Everyone was friendly, efficient and caring at every level. Well run facility!"
"From the moment I walked in the door, I felt welcomed and valued. Every person was very nice to me. I have zero complaints about anyone or any part of the visit."
"My husband had surgery at this facility last week. Every aspect of the surgery from the time we stepped in the door to the time we left was excellent. I have nothing negative to say at all about the hospital. Everyone that assisted in the surgery was a true professional."
"I’m sorry I don’t remember the names of the staff that assisted with me the day of my procedure, but they all were truly amazing. From the receptionist, to the you lady that checked me in, the nurse before my procedure and the nurse after my procedure, the metronomic tech, anesthesia tech and anesthesiologist and Dr. Chowdry of course. They all made sure I understood what was going to happen and answered all my questions. What a great team.Thanks Carlos Molina"
"I came in on January 27, 2025 for Holep prostate surgery with Dr Huddleston. Surgery is often not looked at with a measure of "finally." But I had suffered long enough with prostate complications, so I was ready! The day surgery center was very nice and treated me almost like a celebrity. Mary Beth, my nurse treated me like she would probably treat her father if he were there for surgery. She looked after me before and after the surgery, and took excellent care of me. Thank you Mary Beth!!!The anesthesia team announced "here it comes", and I prepared for a little alone time. The next thing I know is a horrible feeling of nausea! When I told Rhonda, my recovery nurse, she immediately gave me something for that and in a few seconds the feeling was gone and never came back. She looked after me like Mary Beth did, like I was her father. She was superb! At my age, it took a little longer to recover, but I did and went home that day! Thanks you USMD!!! You took great care of me and it was so evident that all of you like your jobs and really enjoy taking care of your "children" for the day. Keep it up! I will try to get the Daisy Award for Mary Beth and Rhonda. If I can't, please accept my sincere gratitude for taking such good care of me. God Bless you all!!!"
"I was recently in the hospital for 6 days. I want to thank the doctors, nurses, aids, housekeeping, and food service; for taking good care of me.An extra thank you to the two young Tall male nurses; that were very caring and professional. Thanks. LB"
"I am so blessed to have found thisHospital ! my blood pressure was over 200 and they took such goodCare of me, kept me 5 hours until I was stabled. Starting from theirSecurity guard , Front desk, Nursesstudent RN and the Best womanDoctor anyone would love to have !This is my Hospital from now on.Am very GREATFUL ! ... ........................ ................."
"My husband went in for surgery on a Monday, long story short he was in for 6 days. From check in to being released it was one, if not the best hospital experiences to date. The doctors, especially his surgeon, Dr Dwyer, were all amazing, the nurses, support staff, everyone we came in contact with were exceptional. If we ever, God forbid, have need of another hospital it will definitely be this one!"
"My wife was taken to USMD by a family member because she was coughing up blood. We were thinking the worst however after a lot of test we found that it wasn't serious thank goodness. I want to say that every one of the staff that took care of my wife was very professional, attentive, kind and caring to her and myself. While waiting during her test I googled USMD and was shocked to see all the negative reviews. Our experience was a very positive one even the humor of the nurse chasing down a cricket that was in the ER when caught she released it outside."
"Maravillosa atención en este hospital tuve una cirugía y la atención es única no tengo quejas de ninguna persona q trabaja ahí lo recomiendo cien por ciento"
"modern clean efficient carring staff but with an odd vibe"
"Exelente atención"
"This was my 1st time at this hospital, & my overall experience was amazing. The Dr, Nurses, & the tech that did my cat scan were friendly, professional, & prompt."
"I wish I could give 10 stars, since 5 is the max that’ll have to suffice. Went in with my daughter in excruciating pain, Ada sprang into action in a timely fashion to ensure she received the help she needed. Ada’s compassion is unmatched! The staff was wonderful, they took great care of her, every step of the treatment plan was explained to me…they also made sure that I not only understood but also approved. Thanks ladies for such wonderful service. Michelle, Ada, & Mrs Damuth you ladies rock!"
"I love them they have made me always feel at home and comfortable I drive 25 mins to this hospital. They are quick and they actually listen to you."
"Have a friend go in for gall bladder surgery The staff and Dr's were very friendly and even the housekeepers. Place is very clean. I will use this place if needed"
"Great!This is where I go to my OBGYN appointments. NP Margaret Alloy is so caring and she explained in detail my condition. The front staff is nice, specially the lady at the checkout. The nurse and the one that did my sonogram were really kind. I didn’t have to wait long, you go in fast but inside they take the time to do things right. I was scared to be attended by a NP but Margaret is well studied and thanks to her I’m opened to it. I truly recommend it 👏🏼"
"Unknown Seizure attack at Bank n with Dr knowledge I was having a minor stroke on left side of head with heart palpitations. Service was excellent with entire staff n was released after 5 days n currently on meds n I am in constant contact with DDr Amin withmy outpatient care..thank you so much to the staff for making my visit so comfortable comfortafood was the bestble n"
"I flew in from NC to be with my daughter for her gallbladder surgery. From the time we walked into the hospital to the time they released my daughter to go home, we were treated with the very best care. Everyone was very friendly, helpful and attentive. The doctors, nurses, & hospital staff all took excellent care of my daughter. The surgeries were explained in detail beforehand and updates were given promptly. I could not have asked for any better service and I highly recommend USMD. Thanks to everyone who attended to my daughter and I today. (And the cafeteria food is delicious!)Sheila White, Salisbury, NC"
"I was there for around a week. Everyone was great in my care.I would go here before I would go to Arlington Memorial or Medical City."
"My first time visiting and I was treated like family. Dr. Summer Damuth was the best. I went in for back pain and she got right to business taking care of me and getting to the root of my problem at hand. My Tech Zina Tezeno was amazing as well she ensured I had everything I needed to feel comfortable. Registered Nurses Gabrielle "Gabby" Steele and Ada Jones made sure what Dr. Summer Damuth ordered I got right away for pain. I was a little on the scared side after reading the reviews but the experience I had was above amazing. I definitely would recommend others. I was checked in at 5am and out by 7am. It was extremely excellent customer service I received in a very long time."
"I was hesitant on coming to this hospital. I had an emergency at work and had to get to the nearest ER. So I’m here & waiting to register, I’m reading all the negative reviews. I could barely walk & was about to walk right on out. The person who was registering at the time started to yell and fuss with the patient register. Immediately I was like oh lord the reviews are right. Barely can walk I was about to hop my tail outta there BUT IM SO GLAD I STAYED!!!! From the time I was asked my name and why I’m there til getting back to my car was a GREAT experience. The patient register was awesome very kind and polite she helped me into a wheelchair gathered my belongings and pushed me to wait. I waited for no more than 5 minutes The nurse who came to get me she was good we had a nice conversation she took my vitals and told me what would be happening and gave me the name of the doctor who would be seeing me. I waited no more than 20 minutes for the doctor , he was just the same very polite I felt cared for. Dr Givins was his name VERY HANDSOME might I add . Anywho he ordered X-rays . The X-ray technician great I was interested in the career of a X-ray tech she gave me the ins and outs and where to further my education to become one. Then an ANGEL WALKED IN BY THE NAME OF NURSE LAURIE D. Oh she put the icing and whipped cream onto my experience she was AMAZING. She wrapped my leg , went over my after care instructions, she made me laugh non stop. She has positive energy. Her aurora around her is so bright when she walked into my room I could feel that she was a good person and boy was that feeling right. She was so sweet best NURSE IVE EVER HAD CARE FOR ME!!! She even wheeled me to discharge waited with me for my paperwork and get this Wheeled me to my car and helped me inside . I was greatly appreciative of her care. So all in all my FIRST EXPERIENCE WITH THIS HOSPITAL EMERGENCY ROOM WAS GREAT.!!!! Thank you TEAM for caring so well for me."
"Nurse Frances is amazing. Patient , kind , empathetic , Professional. And The Dr did an awesome job ."
"Nurse Frances is amazing. Patient , kind , empathetic , Professional. And The Dr did an awesome job ."
"Nurse Frances is amazing. Patient , kind , empathetic , Professional.And The Dr did an awesome job ."
"Everyone here was amazing the care I received is unparalleled to any other hospital service. All of my nurses over a 7 day stay were caring patient graceful caring in whey way. My physicians were caring took time to explains all matters and procedures to me. The transition home was easy and stress free"
"All the nurses and techs on the second floor are amazing and sweet. They toke care of me and help me get back on my feet but let's not forget about👉Dr.Yoon👈 a man with the heart of gold i appreciate you help getting me back on track👍"
"I just want to thank the nurses in the surgical unit for setting the standard in care, since it was my first surgery. From the minute I came to, I had a dedicated nurse by my side. That’s really an amazing job. Whether she had other patients or not every tine I needed something she was there. From check in to exit from the hospital,every nurse and tech staff member I dealt with was professional and caring.I came back a week later and the nurse at the counter gave me an extra weeks worth of essential supplies, that would I have been properly informed by my doctor, I would have already purchased.I can’t say enough about the nurses or support staff from USMD Surgery, their follow up, caring , and level of expertise is top notch!"
"FABULOUS! I love this facility. I have had every procedure as an adult here at USMD Arlington. Everyone I have contact with is kind and caring.Kelly my day-surgery nurse today was super awesome! I usually have a terrible time getting the iv's in, but Kelly did not keep sticking and failing. She decided after the first unsuccessful attempt to wrap my arms in warm blankets and voila' 2nd try slight discomfort and complete success!Now that is what I call care. Thanks so much Kelly, USMD, all the care-givers, and Dr. Toker you are the best!"
"Ignore the person that said "do not go ther"! This is a wonderful, caring hospital. I have had many experiences there and have another back surgery soon. I highly recomend this hospital!"