Patient Reviews
Read Our Patient Reviews
USMD Hospital at Arlington boasts a patient satisfaction rating that puts it in the top 5% of hospitals in the nation, based on surveys submitted to Press Ganey. Many of our patients provide feedback regarding their experiences at our facility and every review is taken into consideration. We invite you to browse below and learn what it is like to be a patient at our Arlington, TX hospital.
Reviews for Arlington, TX General Surgery Tai Do, M.D.
"I flew in from NC to be with my daughter for her gallbladder surgery. From the time we walked into the hospital to the time they released my daughter to go home, we were treated with the very best care. Everyone was very friendly, helpful and attentive. The doctors, nurses, & hospital staff all took excellent care of my daughter. The surgeries were explained in detail beforehand and updates were given promptly. I could not have asked for any better service and I highly recommend USMD. Thanks to everyone who attended to my daughter and I today. (And the cafeteria food is delicious!) Sheila White, Salisbury, NC"
"I was hesitant on coming to this hospital. I had an emergency at work and had to get to the nearest ER. So I’m here & waiting to register, I’m reading all the negative reviews. I could barely walk & was about to walk right on out. The person who was registering at the time started to yell and fuss with the patient register. Immediately I was like oh lord the reviews are right. Barely can walk I was about to hop my tail outta there BUT IM SO GLAD I STAYED!!!! From the time I was asked my name and why I’m there til getting back to my car was a GREAT experience. The patient register was awesome very kind and polite she helped me into a wheelchair gathered my belongings and pushed me to wait. I waited for no more than 5 minutes The nurse who came to get me she was good we had a nice conversation she took my vitals and told me what would be happening and gave me the name of the doctor who would be seeing me. I waited no more than 20 minutes for the doctor , he was just the same very polite I felt cared for. Dr Givins was his name VERY HANDSOME might I add . Anywho he ordered X-rays . The X-ray technician great I was interested in the career of a X-ray tech she gave me the ins and outs and where to further my education to become one. Then an ANGEL WALKED IN BY THE NAME OF NURSE LAURIE D. Oh she put the icing and whipped cream onto my experience she was AMAZING. She wrapped my leg , went over my after care instructions, she made me laugh non stop. She has positive energy. Her aurora around her is so bright when she walked into my room I could feel that she was a good person and boy was that feeling right. She was so sweet best NURSE IVE EVER HAD CARE FOR ME!!! She even wheeled me to discharge waited with me for my paperwork and get this Wheeled me to my car and helped me inside . I was greatly appreciative of her care. So all in all my FIRST EXPERIENCE WITH THIS HOSPITAL EMERGENCY ROOM WAS GREAT.!!!! Thank you TEAM for caring so well for me."
"I arrived on a thursday around noon for accidental medication overdose. I had been in pain for almost a week with this problem. Lucky for me the patients were scarce the doctors were available so all most immediately after ck in i was brought to a room for examination,drawing blood and mapping out a procedure. Since i didnt have blood in my stool i was given medication and a saline bag and told to rest for about a hour. I was taken care of professionaly and i was out of there in 2.5 hours and feeling much better! My only advice is try to get there early in the morning during the week."
"I have been using the Dr' s here for a long time. I had a procedure done today and the care I recieved was great. The nurses were extremely attentive and nice."
"I don't understand the bad reviews or the low review on this hospital. Everytime I come to this hospital I get excellent care. I've never have to wait and they took care of me quickly everytime. The staff, nurses, and doctors are great!! I just recently had surgery and I just can't say enough how great they were especially Dr Tang, Christy/nurse, Jane/Nurse, and all the other staff that took care of me. If I could give them more than 5 stars I would... Peace✌"
"the nurses and doctor were great. my first time here."
"the nurses and doctor were great. my first time here."
"I don't know why this medical facility is rated so low. I saw nothing but friendly and professional people during my brief stay in this hospital. If I had to go back here in the future, I would have no hesitation. Thanks to all for taking good care of me."
"the nurses and doctor were great. my first time here."
"the nurses and doctor were great. my first time here."
"I have been coming to USMD Hospital building for services since 1990. I delivered my son at this hospital and my favorite doctor, Dr. Ellen Patrick has been taken care of every since. Love the warm colors and decor in their office."
"I had a robotic prostatectomy last week at USMD and the service was 5 star all the way from check-in to check-out. Dr. Justin Lee was my surgeon and he explained everything to me preop and postop. The recovery room nurse, Bernice, was compassionate and as professional as one could expect. She made sure that I was comfortable in the recovery room. Up on the floor the nurses and staff were exceptional. They explained everything that I would encounter over my stay and always made sure that I was never uncomfortable. The room was clean and bright and the entire staff was never obtrusive which can easily occur in a hospital. Overall, I would rate my experience 5 star. If you need a urologic procedure USMD Arlington is the place to have it done. They have more experience then any other facility in the DFW area."
"I accompanied my 76 year old mother for a bladder biopsy. USMD is very professional, organized and competent from registration to getting back in the car. The doctors and nurses involved in my mother's surgery were caring and skilled; they discussed the procedure thoroughly and answered every question. We would not hesitate to come back, and have already referred friends and family to USMD."
"Best hospital experience. Everyone is kind and caring from the Doctors, Nurses, Techs, and nutritional staff. They were understaffed one day but the care I received that day was just as exceptional as any others. The nurse was running (literally) her entire 12 hour shift and never once made me feel like a bother. Wonderful just Wonderful."
"Ignore the person that said "do not go ther"! This is a wonderful, caring hospital. I have had many experiences there and have another back surgery soon. I highly recomend this hospital!"
"As good of service as you could want. The nurses and administration were friendly and professional and the doctors took more than enough time to do a presurgery visit and post followup. Can't see where there could be any complaints with this facility or its people. Thanks for looking after me so well today."